Order processing times...

Orders received after 1pm will be processed the next business day

Most of our orders are delivered by Royal Mail 24h tracked 1-2 business days  or 48 hr tracked 2-3 business days.  These times are not guaranteed particularly during busy periods.

Orders destined for overseas take a longer processing time - because of customs procedures - before shipping and the shipping time will be determined by the destination country.

Please be aware that deliveries outside of the UK maybe subject to customs, regulatory or legal restrictions. To comply with local legislation you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply. We are unable to accept any responsibility for any charges incurred and are unable to offer any assistance or advice. We advise that you check with your local customs agent before placing an order.

How can I track my order...

Upon checkout, an email will be sent to you confirming your order. Once your order has shipped, you will receive an additional email with the tracking number.

To track the status of your shipment, click on the tracking number directly from your email or by logging into your account and selecting “Order History”. From there, you can also see if your order is awaiting fulfilment or has shipped. Please see our Returns Policy for more information on returns and refunds. 

Potential service interruptions. 

Orders may take longer to arrive due to variables outside of our control. 

Can I Request a delivery time?

Delivery times cannot be requested at this time. Please note that all delivery times are estimates and it is best to reference your tracking email for the most up to date information.